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Our company has always adhered to the principles of quality first and customer first, and maintains extremely strict quality control over our products. To enhance customer trust and realize our company’s business philosophy, since 2018, we have been committed to establishing and implementing the ISO 9001:2015 international standard system. We hope that through this quality assurance model, product quality and service levels will continuously meet and exceed customer needs.
To fulfill the aforementioned commitments, Cleanboy Technology will implement the following quality and business policies: Continuous research and innovation in manufacturing technology; absolute rigor in quality control; continuous optimization of cost structure, improvement of production efficiency, and refinement of product quality; customer-oriented approach to comprehensively improve customer satisfaction; collaboration with suppliers, partners, and customers to jointly implement and maintain a customer-centric quality management system; transformation from “Quantity-Focused Cleanboy Technology” to “Quality-and-Quantity-Focused Cleanboy Technology”; and extension from traditional after-sales service to proactive pre-sales service, creating “Service-Oriented Cleanboy Technology”.
R&D Laboratory Testing
To comprehensively control product quality, Cleanboy Technology has established a rigorous quality control system. From raw material procurement to pre-shipment inspection of finished products, 27 quality control steps are strictly implemented, using standardized processes to ensure consistent quality at every stage of production. Simultaneously, a DQA (Development Quality Assurance) laboratory has been established, moving the quality control checkpoint forward to the product development stage. Through professional testing and evaluation, the reliability and advancement of product design are guaranteed from the source, presenting users with high-quality oral care products.
Quality System
Excellent quality requires not only sophisticated testing equipment and well-trained testing personnel, but also a comprehensive and advanced quality management system. Cleanboy Technology deeply understands the core value of quality for the company’s long-term development. It not only continuously increases investment in equipment but also invests significant human and material resources to establish and improve the ISO13485 medical product quality assurance system, while fully implementing globally leading safety and environmental protection technology standards.
International Quality Management
• Quality Management System: ISO 9001:2015
• Medical Device Quality Management System: ISO 13485:2016
• Environmental Management System: ISO 14001
• Social Responsibility Certification: BSCI
Customer Satisfaction
We ensure customer satisfaction with high-standard products and services, and continuously improve quality, delivery, reliability, and performance. Our quality department is equipped with professional testing equipment, staffed by fully trained operators, and equipped with dedicated systems to ensure consistent and reliable quality.